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Support

Application and Client Support

We place great emphasis to client support. We manage the technical support of our platform by offering you front line support on technical and software problems.We also manage hosting, hardware, operating system and software configuration on our Web servers allowing you to take advantage of the technology without the headache of IT administration.

Our support staff promptly addresses all software and application questions. Our personnel is involved in the quality assurance of the application prior to its release and availability to clients. Client Support also logs and submits product anomalies to the development team for resolution along with client requests for product enhancements. We make sure that your hosting environment is available for use 24/7.

With our personalized support, we make sure that the same person follows up on your queries from begining to end. Our competent staff is dedicated to solving any and all questions and issues you may have and to help you find the best possible uses of the software for your very own needs. If you have any questions whatsoever, please do not hesitate because the answer is at Ndex!

CLICK HERE FOR DIRECT SUPPORT

Or call our Support Line:

514-288-0908 ext. 112

Client training

Ndex Systems has a variety of training solutions designed to match the needs of each individual client user. Whether you choose a self-paced computer-based tutorial, a classroom learning session, a short embedded lesson for just-in-time instruction or all of these approaches, you will find comprehensive solutions that will provide you with several levels of performance support.

To learn more about our traing services or to schedule a training session,

please CONTACT US