eQuate brings to financial institutions the following Customer
Relationship Management capabilities.
Investor Relationship Management
This module offers extensive functionalities to help financial advisors,
wealth managers and brokers accomplish their day-to-day work. It handles
tasks like following up on prospective clients, searching
a client’s portfolio, consolidating a family of portfolios
into a household, contacting clients with maturities approaching
their term, and generating a report of assets under management.
Client lists can be created selectively either by manually
adding clients, or filtered using financial criteria.
Batch Reporting
eQuate provides a number of client reports designed
to be mailed, faxed, or e-mailed to your clients. The batch
reporting function allows you to request and print one or
several reports for as many clients as you wish while continuing
your daily activities.
Online Account Opening
This module automates the workflow
for account openings. The electronic form captures all the
necessary information for the type of client involved, the
type of accounts to open and whether it is a new customer
or the creation of a new account for an existing client.
The module manages the account number allocation and prints
the forms. Step by step, it tracks the opening of the account
and the document approval process.
The account opening process itself is fully customizable.
Available account numbers may be grouped for specific purposes.
A detailed process may be configured for each account type.
Who may complete each step of the process can be managed
using our roles functionality. For example, for margin accounts, the credit
bureau document may have to be approved by someone having
the credit agent role attributed to him.
Direct Investor Access
This module provides underlying clients web access to their portfolios.
The same portfolio functionalities and user
interfaces used by advisors are offered to the client.
Client Risk Profile
This module determines the profile of each investor based on
their Know Your Client requirements and our proprietary methodology. eTCP is what evaluates the risk profile of the investors.
To find out more or to get a demo about the eQuate CRM component,
contact us.
Other components of eQuate.
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Integrated KYC
Investment Guide
Investor Portfolio Management
Bulk Trading
Order Entry Management |
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Back Office Systems Integration
Back Office Management
Flat Fee Management
Compliance Regulations |
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